Help Desk 100 Success Secrets
Helpdesk Need to Know topics covering Help desk jobs, Help desk software, computer Help desk, Help desk support, Helpdesk jobs, IT Help desk and Much more By Gerard Blokdijk
Publisher: Emereo Pty Ltd 2008-01-01 | 180 Pages | ISBN: 0980459982 | PDF | 1.5 MB
There has never been a Help Desk manual like this. 100 Success Secrets is not about the ins and outs of the Help Desk. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print….