Achieving Competitive

Achieving Competitive Advantage through Quality Management (repost)

Achieving Competitive Advantage through Quality Management by Marta Peris-Ortiz and Álvarez-García, José
English | 2015 | ISBN: 3319172506 | 312 pages | PDF | 5,5 MB
Achieving Competitive Advantage through Quality Management

Achieving Competitive Advantage through Quality Management by Marta Peris-Ortiz and Álvarez-García, José
English | 2015 | ISBN: 3319172506 | 312 pages | PDF | 5,5 MB

Achieving Competitive Edge  

Posted by MoneyRich at Nov. 25, 2014
Achieving Competitive Edge

Achieving Competitive Edge: Getting Ahead Through Technology and People Proceedings of the OMA-UK Sixth International Conference by David Bennett
English | July 12, 1991 | ISBN: 3540197028 | 479 pages | PDF | 49 MB

There is now a widely accepted view among manufacturing and service organisations that 'operations' can provide the means of achieving competitive edge. The OMA-UK Sixth International Conference has taken this view as its theme and focuses in particular on how technology and people can be used to improve manufacturing and service competitiveness. These proceedings have been organised according to the topics addressed within the overall conference theme and generally fall within three broad areas: technology-based topics, human resource-based topics and general topics.
Mobile Marketing: Achieving Competitive Advantage Through Wireless Technology (Repost)

Mobile Marketing: Achieving Competitive Advantage Through Wireless Technology
Publisher: Butterworth (5-2006) | PDF | 256 pages | 0750667478 | 2.44 Mb

Mobile Marketing: Achieving Competitive Advantage Through Wireless Technology /by Alex Michael (Author), Ben Salter (Author).In the past 10 years mobile phones have gone from being high-end gadgets only the wealthy could afford to an essential accessory, now owned by a large portion of the population of the world. The integration of the Internet, mobility and communications at the device, service and transport level has created a new set of business opportunities.
Enterprise-Wide Strategic Management: Achieving Sustainable Success through Leadership, Strategies, and Value Creation

Enterprise-Wide Strategic Management: Achieving Sustainable Success through Leadership, Strategies, and Value Creation by David L. Rainey
Publisher: Cambridge University Press | 2010 | ISBN: 0521769809 | 526 pages | PDF | 10,6 MB

In today's highly competitive and dynamic business environments, corporations can no longer afford to rely on the static strategic management constructs of the past.

Management Strategy: Achieving Sustained Competitive Advantage  eBooks & eLearning

Posted by AlenMiler at June 18, 2016
Management Strategy: Achieving Sustained Competitive Advantage

Management Strategy: Achieving Sustained Competitive Advantage by Alfred Marcus
English | 1 Apr. 2016 | ISBN: 1259345483 | 272 Pages | PDF (True) | 7.05 MB

The Third Edition of Management Strategy is designed to provide employees of an organization with the tools needed to participate in the process of crafting and implementing an organization’s strategy.

Achieving Service Excellence, Second Edition  

Posted by MoneyRich at Oct. 15, 2014
Achieving Service Excellence, Second Edition

Achieving Service Excellence, Second Edition (Ache Management) by PhD
Health Administration Press; Second edition | December 24, 2009 | English | ISBN: 1567933270 | 440 pages | PDF | 2 MB

Information about customer service hits and misses is now more accessible to healthcare consumers. Outstanding healthcare organizations set the bar at a high level for both clinical and service excellence. Customers who are armed with information and aware of their options are choosing providers they believe are ready, willing, and able to provide the superior experience they expect. This book offers a blueprint for successfully competing in today s competitive healthcare marketplace. It presents the theories, methods, and techniques behind delivering an excellent healthcare experience through strategy, staffing, and systems. Each chapter explores a service principle and provides numerous real-world examples and current research findings. Among the many topics discussed are creating a patient-centered environment; building a culture in which customers are treated like guests; training, motivating, and empowering staff; measuring service quality; managing service waits; and recovering from a service failure.
The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success

The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success - And How You Can Too by Andrew W Savitz
English | 2013 | ISBN: 1118226224 | ISBN-13: 9781118226223 | 352 pages | EPUB | 1,7 MB

The classic guide to sustainability strategy and implementation—updated for today's businesses
To ensure business success, companies must embrace sustainable management. Firms need to find the overlap between business interests and the interests of society and the environment before they can secure a lasting competitive edge.
The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization (repost)

The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization by Jacob Morgan
English | 2014 | ISBN: 1118877241 | 256 pages | PDF | 2 MB
Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors... (repost)

Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition by Michael Milakovich
English | 2005 | ISBN: 0849338190 | 432 pages | PDF | 1,6 MB