Continual Service Improvement

Continual Service Improvement for ITIL®  eBooks & eLearning

Posted by naag at March 15, 2018
Continual Service Improvement for ITIL®

Continual Service Improvement for ITIL®
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 4.5 Hours | 453 MB
Genre: eLearning | Language: English

While examining real-world examples of the adoption and adaptation of ITIL® recommendations, this officially accredited course will also help prepare you for the CSI exam.

ITIL Continual Service Improvement (Best Management Practices)  eBooks & eLearning

Posted by bookwyrm at Oct. 29, 2012
ITIL Continual Service Improvement (Best Management Practices)

ITIL Continual Service Improvement (Best Management Practices) By Cabinet Office
2011 | 260 Pages | ISBN: 011331308X | PDF | 7 MB

ITIL Continual Service Improvement (Best Management Practices) (Repost)  eBooks & eLearning

Posted by leonardo78 at Oct. 20, 2017
ITIL Continual Service Improvement (Best Management Practices) (Repost)

ITIL Continual Service Improvement (Best Management Practices) by Vernon Lloyd
Language: English | 2011 | ISBN: 011331308X | 260 pages | PDF | 6,6 MB

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement.

Service Level Manager: Careers in It Service Management  eBooks & eLearning

Posted by Underaglassmoon at Dec. 27, 2017
Service Level Manager: Careers in It Service Management

Service Level Manager: Careers in It Service Management
BCS | English | 2017 | ISBN-10: 178017294X | 136 pages | PDF | 4.44 mb

by John Sansbury (Author)

Lean Management System LMS:2012: A Framework for Continual Lean Improvement  eBooks & eLearning

Posted by arundhati at Nov. 12, 2013
Lean Management System LMS:2012: A Framework for Continual Lean Improvement

William A. Levinson, "Lean Management System LMS:2012: A Framework for Continual Lean Improvement"
2013 | ISBN-10: 1466505370 | 215 pages | PDF | 4,4 MB

The Service Level Agreement SLA Guide (repost)  eBooks & eLearning

Posted by Book-er at June 21, 2012
The Service Level Agreement SLA Guide (repost)

The Service Level Agreement SLA Guide
English | September 18, 2008 | ISBN-10: 192152362X | 204 pages | PDF | 2.45 MB

A professional technical roadmap to IT Service Level Management & Agreements, Service Design & Continual Service Improvement with design, role & responsibility, KPI, communication plan & SLA template resources for organizational implementation.

The Service Level Agreement SLA Guide  eBooks & eLearning

Posted by sandhu1 at July 8, 2011
The Service Level Agreement SLA Guide

The Service Level Agreement SLA Guide
Emereo Publishing | September 18, 2008 | ISBN-10: 192152362X | 204 pages | PDF | 2.45 MB

A professional technical roadmap to IT Service Level Management & Agreements, Service Design & Continual Service Improvement with design, role…
SaaS Architecture, Adoption and Monetization of SaaS Projects using Best Practice Service Strategy

SaaS Architecture, Adoption and Monetization of SaaS Projects using Best Practice Service Strategy
Service Design, Service Transition, Service Operation and Continual Service Improvement Processes By Ralph Hatch
Publisher: Emereo Pty Ltd 2008-07-01 | 164 Pages | ISBN: 192152314X | PDF | 2.6 MB

The evolution of managing SaaS Services in principles and practices provided by the best practices IT Service Management framework provides the more holistic guidance needed for an industry that continues to mature and develop at a rapid pace…

Service Level Manager : Careers in IT Service Management  eBooks & eLearning

Posted by readerXXI at June 29, 2018
Service Level Manager : Careers in IT Service Management

Service Level Manager : Careers in IT Service Management
by John Sansbury
English | 2017 | ISBN: 178017294X | 154 Pages | ePUB | 3.68 MB
Theories of Performance: Organizational and Service Improvement in the Public Domain (repost)

Theories of Performance: Organizational and Service Improvement in the Public Domain
English | November 19, 2010 | ISBN-10: 0199575967 | 256 pages | PDF | 2.55 MB

How well do governments do in converting the resources they take from us, like taxes, into services that improve the well-being of individuals, groups, and society as a whole? In other words: how well do they perform?
This question has become increasingly prominent in public debates over the past couple of decades, especially in the developed world but also in developing countries. As the state has grown during the second half of the 20th century, so pressures to justify its role in producing public services have also increased. Governments across the world have implemented all sorts of policies aimed at improving performance.