Continual Service Improvement

Continual Service Improvement for ITIL®  eBooks & eLearning

Posted by naag at March 15, 2018
Continual Service Improvement for ITIL®

Continual Service Improvement for ITIL®
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 4.5 Hours | 453 MB
Genre: eLearning | Language: English

While examining real-world examples of the adoption and adaptation of ITIL® recommendations, this officially accredited course will also help prepare you for the CSI exam.

ITIL Continual Service Improvement (Best Management Practices) (Repost)  eBooks & eLearning

Posted by leonardo78 at Oct. 20, 2017
ITIL Continual Service Improvement (Best Management Practices) (Repost)

ITIL Continual Service Improvement (Best Management Practices) by Vernon Lloyd
Language: English | 2011 | ISBN: 011331308X | 260 pages | PDF | 6,6 MB

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement.

ITIL Continual Service Improvement (Intermediate Lifecycle)  eBooks & eLearning

Posted by naag at July 26, 2017
ITIL Continual Service Improvement (Intermediate Lifecycle)

ITIL Continual Service Improvement (Intermediate Lifecycle)
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1 Hours | Lec: 50 | 104 MB
Genre: eLearning | Language: English

ITIL Continual Service Improvement

Continual Service Improvement Manager: Careers in IT service management  eBooks & eLearning

Posted by AlenMiler at Feb. 22, 2015
Continual Service Improvement Manager: Careers in IT service management

Continual Service Improvement Manager: Careers in IT service management (BCS Guides to IT Roles) by David Whapples
English | Feb 13, 2015 | ISBN: 1780172249 | 128 Pages | EPUB/MOBI/AZW3/PDF (Converted) | 5 MB

In order to remain competitive in today's fast-paced business environment, organisations need to ensure that their systems are supporting business needs. The role of the continual service improvement (CSI) manager is to align IT services to evolving business needs by identifying and implementing improvements that support business processes and drive quality service managmement.

ITIL Continual Service Improvement (Best Management Practices)  eBooks & eLearning

Posted by bookwyrm at Oct. 29, 2012
ITIL Continual Service Improvement (Best Management Practices)

ITIL Continual Service Improvement (Best Management Practices) By Cabinet Office
2011 | 260 Pages | ISBN: 011331308X | PDF | 7 MB

Service Level Manager: Careers in It Service Management  eBooks & eLearning

Posted by Underaglassmoon at Dec. 27, 2017
Service Level Manager: Careers in It Service Management

Service Level Manager: Careers in It Service Management
BCS | English | 2017 | ISBN-10: 178017294X | 136 pages | PDF | 4.44 mb

by John Sansbury (Author)

Service Level Manager: Careers in IT service management (BCS Guides to IT Roles)  eBooks & eLearning

Posted by AlenMiler at Sept. 10, 2017
Service Level Manager: Careers in IT service management (BCS Guides to IT Roles)

Service Level Manager: Careers in IT service management (BCS Guides to IT Roles) by John Sansbury
English | 4 Aug. 2017 | ISBN: 178017294X | ASIN: B00QRV32LA | 154 Pages | AZW3 | 2.04 MB

Lean Management System LMS:2012: A Framework for Continual Lean Improvement (repost)  eBooks & eLearning

Posted by arundhati at March 10, 2015
Lean Management System LMS:2012: A Framework for Continual Lean Improvement (repost)

William A. Levinson, "Lean Management System LMS:2012: A Framework for Continual Lean Improvement"
2013 | ISBN-10: 1466505370 | 215 pages | PDF | 4,4 MB
"Public Service Improvement: Theories and Evidence" ed. by R. Ashworth, G. Boyne, T. Entwistle (Repost)

"Public Service Improvement: Theories and Evidence" ed. by Rachel Ashworth, George Boyne, Tom Entwistle
OxfUni Press | 2010 | ISBN: 0199545472 0199545480 9780199545476 9780199545483 | 243 pages | PDF | 12 MB

This book applies the latest thinking from Management and Organization Studies to the performance of public organizations in order to evaluate the merits of different mechanisms for driving improvement in the public sector.

Public Service Improvement: Theories and Evidence (repost)  eBooks & eLearning

Posted by interes at Nov. 19, 2013
Public Service Improvement: Theories and Evidence (repost)

Rachel E. Ashworth, George A. Boyne, Tom Entwistle, "Public Service Improvement: Theories and Evidence"
English | 2010 | ISBN: 0199545472, 0199545480 | 256 pages | PDF | 12,1 MB

The performance of the public services, from education and policing to health and recycling, is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate.