Building Great Customer Experiences

Building Great Customer Experiences  eBooks & eLearning

Posted by ksenya.b at July 24, 2015
Building Great Customer Experiences

"Building Great Customer Experiences" By Colin Shaw, John Ivens
PDF | 2002 | 240 pages | ISBN: 0333990137 | English | 884 KB

The Ten Principles Behind Great Customer Experiences  eBooks & eLearning

Posted by roxul at Nov. 29, 2016
The Ten Principles Behind Great Customer Experiences

Matt Watkinson, "The Ten Principles Behind Great Customer Experiences"
English | ISBN: 0273775081 | 2013 | 241 pages | PDF | 4 MB

The Ten Principles Behind Great Customer Experiences  eBooks & eLearning

Posted by free4magazines at June 11, 2016
The Ten Principles Behind Great Customer Experiences

The Ten Principles Behind Great Customer Experiences
Language: English | EPUB | ISBN-10: 0273775081 | 2013 | 240 pages | 0.2 MB

Overall WINNER - CMI Management Book of the Year 2014
WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty  eBooks & eLearning

Posted by Bayron at May 28, 2014
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty by Carmine Gallo
English | 2012 | ISBN: 0071793208 | 256 pages | PDF | 3 MB
The Service Pro: Creating Better, Faster, and Different Customer Experiences (repost)

The Service Pro: Creating Better, Faster, and Different Customer Experiences by Rick Tate and Josh Stroup
English | 2003 | ISBN: 087425731X | Pages: 112 | PDF | 1 MB

This book provides a fundamental understanding of the competencies and tactics that increase customer retention and referrals. Ideal for both employees who serve customers directly or indirectly and those who manage them, this book offers lessons that will build professional competencies in the business of service.
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty by Carmine Gallo

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty by Carmine Gallo
McGraw-Hill | 2012 | ISBN: 0071793208 | 256 pages | EPUB | 3 MB

"There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience."
–Guy Kawasaki, author of Enchantment: The Art of Changing Hearts, Minds, and Actions and former chief evangelist of Apple
"An exciting resource for any business owner in any country who wants to reimagine the customer experience."
–Loic Le Meur, CEO, LeWeb

TTC Video - Building Great Sentences: Exploring the Writer's Craft [repost]  eBooks & eLearning

Posted by ParRus at Aug. 15, 2017
TTC Video - Building Great Sentences: Exploring the Writer's Craft [repost]

TTC Video - Building Great Sentences: Exploring the Writer's Craft
Course No. 2368 | English | AVI + PDF Guide | 640 x 480 | XviD ~766 kbps | 29.970 fps
MP3 | 106 kbps | 48.0 KHz | 2 channels | 12:20:46 | 4.43 GB
Genre: eLearning Video / Writing

Great writing begins—and ends—with the sentence. Whether two words ("Jesus wept.") or 1,287 words (a sentence in William Faulkner's Absalom! Absalom!), sentences have the power to captivate, entertain, motivate, educate, and, most importantly, delight. Understanding the variety of ways to construct sentences, from the smallest clause to the longest sentence, is important to enhancing your appreciation of great writing and potentially improving your own.

Agile for Everybody—Building a Customer-Centric Organization  eBooks & eLearning

Posted by naag at Aug. 10, 2017
Agile for Everybody—Building a Customer-Centric Organization

Agile for Everybody—Building a Customer-Centric Organization
MP4 | Video: AVC 1920x1080 | Audio: AAC 48KHz 2ch | Duration: 1 Hour | 1.52 GB
Genre: eLearning | Language: English
Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences (Audiobook)

Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences By Eric Berridge, read by Tim Andres Pabon
2017 | ASIN: B073GHZZ35 | English | MP3@64 kbps | 7 hrs 13 min | 180 MB

Strategies of Building Great Teams  eBooks & eLearning

Posted by naag at April 24, 2017
Strategies of Building Great Teams

Strategies of Building Great Teams
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1 Hours | Lec: 9 | 291 MB
Genre: eLearning | Language: English

Attention: Team Leaders, Managers, Now there's a faster, easier way to build Great Teams.