After Sales Service

After Sales Service of Engineering Industrial Assets [Repost]  eBooks & eLearning

Posted by tanas.olesya at Dec. 1, 2016
After Sales Service of Engineering Industrial Assets [Repost]

After Sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management by Adolfo Crespo Marquez
English | 28 Jan. 2014 | ISBN: 3319037099 | 328 Pages | PDF | 7 MB

This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management.
After-sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management [Repost]

Adolfo Crespo Marquez, ‎Vicente Gonzlez-Prida Daz - After-sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management
Published: 2014-01-10 | ISBN: 3319037099 | PDF | 318 pages | 7 MB
After-sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management

Vicente González-Prida Díaz, Adolfo Crespo Marquez, "After-sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management"
2014 | ISBN-10: 3319037099 | 425 pages | PDF | 7,4 MB

Achieving Brand Loyalty in China through After-Sales Services  eBooks & eLearning

Posted by Underaglassmoon at June 12, 2016
Achieving Brand Loyalty in China through After-Sales Services

Achieving Brand Loyalty in China through After-Sales Services: With a Particular Focus on the Influences of Cultural Determinants
Springer Gabler | Business Analytics | July 10, 2016 | ISBN-10: 3658143665 | 317 pages | pdf | 26 mb

Authors: Fraß, Alexander

Erfolgreich mit After Sales Services [Repost]  eBooks & eLearning

Posted by tanas.olesya at May 20, 2016
Erfolgreich mit After Sales Services [Repost]

Erfolgreich mit After Sales Services: Geschäftsstrategien für Servicemanagement und Ersatzteillogistik: Geschaftsstrategien Fur Servicemanagement Und Ersatzteillogistik von Karim Barkawi
Deutsch | 22. Mai 2006 | ISBN: 3540279997 | 386 Seiten | PDF | MB

In technologieorientierten Branchen gewinnt das After-Sales-Geschäft zunehmend an Bedeutung.
After Sales Management: Marketing - Logistik - Organisation

Michael Baumbach, Alexander Titus Stampfl, "After Sales Management: Marketing - Logistik - Organisation"
2002 | ISBN-10: 3446219021 | 128 pages | PDF | 0,8 MB
Erfolgreich mit After Sales Services: Geschäftsstrategien für Servicemanagement und Ersatzteillogistik

Karim Barkawi, Andreas Baader, Sven Montanus “Erfolgreich mit After Sales Services: Geschäftsstrategien für Servicemanagement und Ersatzteillogistik"
Springer | 2006-05-22 | ISBN: 3540279997 | 386 pages | PDF | 2,95 MB
Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and... (repost)

Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales by David Brock
English | 2009 | ISBN: 0749456418 | 224 pages | PDF | 1,6 MB

Every year large sums of money are wasted by the retail industry on badly managed after sales processes. What happens if problems occur after a sale has taken place? How are they dealt with? What processes can be implemented to make sure that they are dealt with more cost effectively, while also improving customer service and increasing sales?
Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service... (repost)

David Brock, "Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales"
2009 | ISBN: 0749456418 | 224 pages | PDF | 1,6 MB

Every year large sums of money are wasted by the retail industry on badly managed after sales processes. What happens if problems occur after a sale has taken place? How are they dealt with? What processes can be implemented to make sure that they are dealt with more cost effectively, while also improving customer service and increasing sales?
Professionelles Sales & Service Management: Vorsprung durch konsequente Kundenorientierung(Repost)

Professionelles Sales & Service Management: Vorsprung durch konsequente Kundenorientierung (German Edition) by Frank Keuper
German | 2010 | ISBN: 3834915289 | 561 Pages | PDF | 4 MB

Renommierte Autoren stellen Strategien, Chancen und Risiken, Instrumente sowie Geschäftsmodelle aus den Bereichen Sales & Service Management beispielhaft dar.